Shipping Policy
1. Order Processing
- Orders are typically processed within 1–3 business days (excluding weekends/holidays).
- You will receive a confirmation email with tracking details once your order ships.
2. Shipping Options & Delivery Times
We offer the following shipping methods (varies by location):
- Standard Shipping: 3–7 business days
- Express Shipping: 2–3 business days
- Delivery times are estimates and not guaranteed.
3. Shipping Costs
- Calculated at checkout based on destination, weight, and shipping method.
- Free shipping promotions (if available) will apply automatically.
4. International Shipping
- Duties/taxes may apply and are the customer’s responsibility.
- Delays due to customs are beyond our control.
5. Tracking & Issues
- Track your order via the link in your shipping confirmation.
- For lost/damaged shipments, contact us through our website within 14 days of delivery.
Return & Exchange Policy
1. Eligibility
- Items must be unworn, unwashed, and in original packaging with tags attached.
- Final sale items (e.g., clearance) cannot be returned.
2. Timeframe
- Returns/exchanges must be requested within 30 days of delivery.
3. How to Return
- Initiate a return through your account on xlargeus.com or follow the instructions in your order confirmation.
- A prepaid return label may be provided for eligible returns.
4. Refunds
- Refunds are issued to the original payment method within 5–10 business days after we receive the return.
- Shipping costs are non-refundable unless the return is due to our error.
5. Exchanges
- Exchanges are subject to product availability.
- For size exchanges, place a new order and return the original item.
6. Damaged/Defective Items
- Contact us immediately via our website for assistance. Photos may be required.